Terms & Conditions
Last Updated: Mar 12, 2026
Welcome to Dastkaar Handicrafts JK (“Website”). This website is operated by M/s Dastkaar Handicrafts Producer Company, an organization incorporated under Section 8 of the Companies Act, 2013 (CIN: U17299JK2022PTC014016) and sponsored by the Office of DC Handicrafts, Ministry of Textiles, Government of India.
Throughout the site, the terms “we”, “us”, and “our” refer to Dastkaar Handicrafts JK. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
1. General Conditions
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). We reserve the right to refuse service to anyone for any reason at any time.
2. About Our Products (Handcrafted Nature)
Dastkaar Handicrafts JK is dedicated to the sustainable development of traditional crafts, bridging the gap between skilled Kashmiri artisans and global buyers.
- Authenticity: Our products (including Sozni, Crewel, Hand Embroidery, Bags, Rugs, etc.) are authentic handcrafted masterpieces created by skilled artisans.
- Variations: Because our items are handmade, slight variations in color, design, and embroidery are natural characteristics of the craft and are not considered defects. These nuances make every single piece unique.
- We have made every effort to display as accurately as possible the colors and images of our products that appear on the store. However, we cannot guarantee that your computer monitor’s display of any color will be perfectly accurate.
3. Pricing and Modifications to the Service
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
4. Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Shipping and Delivery
All physical items purchased through our website are subject to our Shipping Policy. Delivery timelines are estimates and commence from the date of shipping, rather than the date of order. We are not responsible for any delays caused by courier companies or postal authorities, but we will assist you in tracking your package.
6. Returns, Refunds, and Cancellations
Purchases are subject to our [Refund Policy]. If you are not entirely satisfied with your purchase, please review the Refund Policy on our website for details regarding eligibility for returns, conditions for exchange, and the refund process.
7. Intellectual Property
All content included on this site, such as text, graphics, logos, images, digital downloads, and software, is the property of M/s Dastkaar Handicrafts Producer Company or its content suppliers and protected by Indian and international copyright laws. The compilation of all content on this site is the exclusive property of Dastkaar Handicrafts JK.
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
9. Limitation of Liability
In no case shall M/s Dastkaar Handicrafts Producer Company, our directors, officers, employees, affiliates, agents, or artisans be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.
10. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts located in Srinagar, Jammu & Kashmir (UT).
11. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
12. Contact Information
Questions about the Terms & Conditions should be sent to us at:
- Entity: M/s Dastkaar Handicrafts Producer Company
- CIN: U17299JK2022PTC014016
- Address: Masjid Complex, Kawdara Chowk, Surnai Mohalla, Srinagar, Jammu & Kashmir (UT)
- Email: dastkaarkashmir@gmail.com
- Phone: +91 9797975733, 7006519097